k6999's Privacy Policy

1 Introduction & Scope

k6999 (referred to below as "we", "our", or "the platform") provides an online casino and sports betting service for users in Bangladesh. It is our core responsibility to maintain full transparency about how the personal information you provide while using our platform is handled.

This privacy policy applies to k6999's website, mobile version, and other digital services. If you use our services, it will be assumed that you agree with all the content of this policy.

We may update this policy at any time. In the event of changes, we will post a notice on the platform and the new policy will take effect from the date it is published. We therefore recommend checking this page regularly.

2 What Information We Collect

When creating an account and using services on k6999, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment method information — bKash, Nagad, Rocket, Upay and bank account details
• Your chosen username and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and geographic location
• Browser type, version, and operating system
• Device identity (Device ID)
• Page visit time, duration, and navigation patterns
• Game history and betting activity
• Cookie and session data (details in the section below)

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes verify information from trusted third-party service providers. However, no information is shared for any commercial purpose in this process.

3 Purposes of Using Your Information

k6999 uses your information only for the following legitimate purposes:

3.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay, or bank transfer
• Conducting gaming and betting activities
• Providing bonuses and promotions
• Managing the VIP program

3.2 Security & Compliance

• Age verification (to confirm 21+)
• Fraud and money laundering prevention
• Multiple account detection
• Enforcing responsible gambling policies
• Meeting applicable legal requirements

3.3 Communication & Support

• Providing customer support — via live chat or email
• Sending important service-related notifications
• Sending security-related alerts

3.4 Service Improvement

• Analysing and improving user experience
• Identifying and resolving technical issues on the platform
• Developing new services and features

4 Data Storage & Security

k6999 takes industry-standard technical and organisational measures to ensure the security of your information.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between you and our servers encrypted. Passwords are always stored in hashed form — never in plain readable format.

4.2 Access Controls

Only the minimum number of staff necessary can access your personal information. Every access is logged and reviewed regularly.

4.3 Data Retention Period

Information is retained for as long as your account is active and for the period legally required. Even after an account is closed, certain information may be kept for a specified period in accordance with applicable legal requirements.

5 Data Sharing & Disclosure

k6999 never sells or commercially discloses your personal information to third parties. However, information may be shared in the following limited cases:

5.1 Service Provider Partners

We share limited information with trusted service providers for the following purposes:

• Payment processing — bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification services
• Technical infrastructure providers
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.)

These partners receive only the information necessary for their specific task and may not use it for any other purpose.

5.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we will always provide only the minimum information legally required.

5.3 For Your Protection

Information may be used where necessary for fraud detection, money laundering prevention, and ensuring responsible gambling.

6 Cookie Policy

k6999 uses cookies and similar technologies that help improve your browsing experience.

6.1 Necessary Cookies

These cookies are essential for the platform's core functionality — maintaining login sessions, security protection, and remembering language preferences. They cannot be disabled.

6.2 Functional Cookies

Used to remember your preferences, settings, and game choices. They save you the hassle of entering your settings again every time.

6.3 Analytics Cookies

These cookies are used to analyse how the platform is used and to improve service quality. The data collected remains fully anonymised.

You can control or delete non-essential cookies by changing your browser settings. However, disabling cookies may cause some services to not function correctly.

7 Your Rights

As a k6999 user, you have the following rights over your own information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide a copy of that information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction. You can also update much of your information directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific reasons. In such cases, we will review your request and take appropriate action.

7.5 Right to Data Portability

If you wish, you may request to receive the information you have provided in a structured, commonly usable format.

8 Privacy of Minors

k6999 is for persons aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21.

We carry out an age verification process at the time of account registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

If you believe a minor has created an account on our platform, please contact [email protected] immediately.

9 International Transfer of Data

k6999 may use servers and service providers located outside Bangladesh. In such cases, we ensure that your information is always covered by adequate protection measures.

For transfers of data to third countries, we ensure the necessary agreements and protective measures are in place so that your information remains as secure as it would be in the originating country.

10 Third-Party Links & Services

The k6999 platform may integrate software from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). These providers have their own privacy policies and manage information according to their own rules.

We are not responsible for the privacy policies or practices of third parties. We therefore recommend reviewing those providers' privacy policies before using their services.

11 Account Security & Your Responsibilities

k6999 is committed to protecting your information, but you also have certain responsibilities:

• Keep your login password strong and do not share it with anyone
• If you notice any unusual activity in your account, notify us immediately
• End your session after logging in from a public or shared device
• Keep your contact and payment information up to date at all times
• Be cautious of suspicious messages or links from anyone — k6999 will never ask for your password via email or chat

If you fail to maintain the confidentiality of your account details and any loss results from that, k6999 will not be held responsible.

12 Policy Changes & Notification

k6999 may review and update this privacy policy from time to time. The policy may change when significant service changes, legal requirements, or new practices are introduced.

For important changes, we will:

• Post a clear notice on the platform
• Notify you about the changes at your registered email address
• Display the update date at the top of this page

Continuing to use the platform after any changes means you have accepted the new policy. We therefore recommend checking this page regularly.